GDPR

Information for users in the European Economic Area (EEA)

Please note that unless expressly noted otherwise, vTN (as defined in General Terms) shall act as the responsible personal data controller for any data processed.

Grounds for data processing

Your personal data is mainly processed for the purpose of providing you the best Services under the legal basis of performance of the contract between you & vTN, as provided in our General Terms.

We also process your personal data under the legal basis of our legitimate interest:

• to properly administer business communication with users;
• to operate our services & ensure their secure, reliable, & robust performance;
• to receive knowledge of how our website & applications are being used.

vTN may process your personal data for marketing purposes in the following cases: when we obtain your consent for such processing (the legal basis for processing, in this case, is your consent) or when applicable law permits us to contact you without separate consent (under the legal basis of a legitimate interest).

Term for storing personal data

We keep your personal data for as long as reasonably necessary for the purposes set out in this Privacy Policy. The data might be kept longer if required for tax, accounting, payment processing purposes, to ensure we would be able to defend or raise a claim, or where we have a specific need – though we will generally not keep personal data for longer than two years following the last date of communication with you, unless the data is necessary in order to provide the Service.

International transfers

vTN is based outside the EEA & has service providers established in various countries. These locations may not guarantee the same level of protection of personal data as the one in which you live. We assess the circumstances involving all cross-border data transfers & have suitable safeguards in place to require that your personal data will remain protected in accordance with this Privacy Policy. If necessary, we use standard contractual clauses approved by the European Commission to transfer your personal information from the EEA to other countries.

Your rights

Users based in the European Economic Area (EEA) receive additional rights related to their personal data. You may:

• request us to erase your personal data;
• object to the processing of your personal data which is done on the basis of our legitimate interests (e. g. for processing payments);
• request us to provide you with a copy of your personal data in a structured, commonly used & machine-readable format or to transmit (if technically feasible) your personal data to another controller (only where our processing is based on your consent & carried out by automated means);
• restrict the processing of your personal data (when there is a legal basis for that);
• withdraw your consent where processing is based on a consent you have previously provided;
• exercise your rights by contacting us directly or, if all else fails, by lodging a complaint with a supervisory authority.